MaaS Glossary

This glossary outlines key concepts in this guidebook and Mobility as a Service in general.

The glossary structure is an alphabetic list of keywords (in bold) followed by descriptive text, or reference to a synonym.


A form of reservation with one or more transportation service providers that enables a person to take a trip.


See: Booking

Transportation Service Provider

An organization or operator that maintains one or more vehicles for the purpose of transporting goods or people.


A digital or physical representation of a booking, allowing a person to gain access to a form of transportation.


A journey, taken by one or more persons, with one or more modes of transportation.


A type of trip.

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