MaaS Overview

Mobility as a Service is built on the principle of service. In our context, service means meeting human needs. We also have a commitment to offer quality and promote sustainability.

We are stewards of the social, technical, and environmental aspects of human mobility.

Technical overview

In order for MaaS to become reality, we need layers of technical infrastructure to support single- or multi-modal journies that span cities, regions, nations, continents, and possibly the globe. In other words, we cannot work in isolation.

By way of example, consider the following diagram showing some of the technical layers and data interchange needed to support a person when taking a multi-modal trip:

multi-modal user journey data-flow diagram

In the above abstraction, we can see there are many moving parts involved in efficient trip planning. execution, and reconciliation.